Privacy Policy

Who we are

Our website address is: https://www.aviationpartsinc.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

SHIPPING AND DELIVERY

Same Day Shipping by 1pm & Delivery Date Estimate

Aviation Parts Executive Inc. provides same day shipment of in stock items if the order is received prior to 1 pm local time at the origin warehouse of the shipment using the carrier UPS. For online orders, items in the Shopping Cart will display stock status as well as an expected delivery day based on the shipping method chosen when “Default” origin is used. This date will factor the time the order is placed as well as origin warehouse and destination zip code. Carrier delays due to weather and other factors outside of our control removes Aviation Parts Executive Inc. responsibility from quoted delivery date. Delivery dates will depend on exact time of order placement, so the true expected date will be referenced on the Order Confirmation screen. On Backordered items, Out of Stock items, Special Orders, Dropship items, and Non-stocking Products, we will provide an expected ship date if the item is on order from the supplier. However, these dates are expected delivery date of PO’s and we cannot guarantee the items will be delivered within that window as factory delays and other elements outside of our control can delay the order. 

Ship and Backorder

Orders shipping within the lower 48 USA are defaulted to ship and backorder. If you would like your order held and shipped in one package, please note in the Special Instructions box that you would like the order to ‘Ship Complete’. If you have a preferred ship date other than the date of order placement, please note that in the Special Instructions as well. Special instructions or credit card declines may delay fulfillment of the order.

Shipping Charges

Shipping charges provided online are calculated from the weights and dimensions of the box(es) required to ship all the items on the order. The system will look for the optimal fulfillment logic to distribute the items to the required warehouse(s). Shipping rates quoted online will be applied to the order at invoicing. The exception to this is the Ship and Backorder option for International shipments in which case an estimate is provided and actual shipping charge will be calculated at time of invoicing each shipment. If the shipping charges seem incorrect for the items on the order, please use the Special Instructions box in the Shopping Cart to request a manual freight quote from a member of our staff. We will evaluate the contents of the order, origin warehouse(es), and destination and provide via email a new shipping quote. Please keep in mind that the order will be held until you confirm the new shipping estimate provided by the staff member.

Shipping costs for certain product mixes or types cannot be calculated online. Examples of these types of products are wood, metal, oversized items, made to order items and other specialty cut materials. When this is the case, the shipping costs will be calculated at the invoicing station. The shipping costs charged will be based on the exact weights and dimensions of the actual box(es) used to ship the order. This condition will be referenced in the shopping cart by a note that says ‘We are unable to accurately estimate the shipping costs of your order. Shipping Costs will be Calculated at Time of Shipping’. If you would like a manual estimate before the order ships, please use the Special Instructions box in the Shopping Cart to request a manual freight quote from a member of our staff. We will evaluate the contents of the order, origin warehouse(es), and destination and provide via email a new shipping quote. Please keep in mind that the order will be held until you confirm the new shipping estimate provided by the staff member.

Some oversize charges which were not able to be predicted online will be assessed at time of shipment. Packages over 48 inches in length will be assessed an additional handling fee as declared in the carrier’s service guide. All packages will be charged at the greater of actual or dimensional weight. Pursuant to the carrier service guide, packages over 96 inches in length or 130 inches length and girth will also be assessed a fee for exceeding the maximum package size, in addition to being billed at a 90lb oversize rate. Dimensional weight is calculated as the total cubic inches of a package divided by a dimensional weight factor (domestic US is 194, outside US is 166). Some oversized items can be cut for shipping. If you think this might apply, please return to your shopping cart and include cutting instructions in the Special Instructions box.

Hazardous items may be assessed an additional hazardous shipping charge for each package containing hazardous materials. This fee, if it applies, will be added to the calculated freight charge. Shipping charges for phone in sales are calculated at the time of shipping based on the weights and dimensions of the box(es) used to ship the order. If you would like an estimate, just ask your friendly Aviation Parts Executive Inc., sales agent and they will provide you one.

International Shipping

Aviation Parts Executive Inc., is recognized as the leading source of materials for aircraft builders, owners and pilots around the world. Over the past 50 years we have developed a family of customers in every part of the globe. Our International order department is more than happy to assist you in placing and processing your order for international shipment. Please note the following guidelines for placing an international order. You may place your order with any of our international representatives or directly with our USA, Fort Lauderdale facility. Correspondence should be sent in English or Spanish to expedite service.

To economize on the shipping costs, International orders are generally shipped complete unless otherwise advised by the customer. We utilize UPS, Fed-Ex and DHL for most international shipments. Shipments by UPS and Fed-Ex are highly recommended because of the excellent traceability of the shipments. Our international department also utilizes the services of many other air and sea carriers. Should the services of a freight forwarder be necessary we can work with one who is familiar with our service or with one of your choice to meet all your shipment requirements.

All freight, duty and customs charges are the responsibility of the customer. If Aviation Parts Executive Inc. is billed these charges on your behalf, you agree that you will be billed by Aviation Parts Executive Inc. for these charges.

 

 

Carriers Shipping Cutoff Times

UPS orders will need to be placed before 1:00 pm EST and 1:00 pm PST Monday-Friday to ship out the same business day

 

PAYMENT INFORMATION

Credit / Debit Cards

Aviation Parts Executive Inc. accepts all major credit cards including Visa, Master card, American Express, and Discover. We do not accept Diner’s Club. Online orders must be completed on one credit card, however split credit card payments are accepted on phone (954-493-5088).

We prefer first time orders to ship to the same address as the credit card billing address. If the order is routed to management for approval, we will verify the address with the customer’s bank. The billing address must match exactly before the order can be processed for shipment. Additional forms of identification may be requested in order to verify legitimacy of the order. If we cannot confirm validity of card holder, we may request a wire transfer to complete the sale.

If the customer requests to ship to another address, we will first verify the billing address. If this address is correct, we will verify that the shipping address is also on file with the bank. If it is not, we request that the customer call his bank and advise them to add the alternate address to his file for verification. The customer will then notify us the address is on file with the bank. We will then call the bank and confirm. Once confirmed, the order will be released to ship. We may also, at our discretion, attempt to contact the cardholder by phone to confirm the order. If the alternate address is a hotel, we reserve the right to decline shipment until payment is received in full in advance and we confirm the customer name is registered with the hotel. We reserve the right to insist that any first time order ship to a verified billing address only.

We reserve the right to request an authorization on your credit card for the amount of the order at the time of order. When the order ships, we will settle and collect the amount of the order including but not limited to the merchandise, applicable taxes, freight, and/or ancillary charges and any authorized amounts in excess of the settled amount will be released. If your order is not able to ship before the authorization expires, you agree to allow us to settle that authorization to hold the parts for you until the order is ready for shipment. You agree to hold Aviation Parts Executive Inc. harmless for any costs you incur due to over limit or insufficient funds as assessed by your Credit Card Company or bank. Special order or dropship items are settled at the time the purchase order to our supplier is issued.

  • PayPal

We accept PayPal payments (via our website only) provided that the shipping address is a PayPal confirmed address. PayPal payments cannot be combined with other payment methods. Orders through PayPal cannot be modified. You must cancel the order and place a new order if necessary. The entire order amount will be settled by Paypal at the time the order is placed. If items are removed from the order, we will refund the Paypal account for the total credit due.

  • Wire Transfer

You may place an order by phone or email and pay by wire transfer. First, contact our sales staff with your parts list and destination address. They will then send you a pro forma quote including all applicable charges. The banking details for sending the wire transfer will be on the pro forma quote. Once we receive the funds, we will release your order for shipment.

PRICING POLICY

PRICE MATCH POLICY: WILL NOT BE UNDERSOLD!

Aviation Parts Executive Inc. works hard to bring you the lowest prices on every product we carry. If you have found a better price for an item at another authorized dealer, we will do everything possible to beat that price.

GENERAL PRICING POLICY

Aviation Parts Executive Inc., has always taken great pride in offering aircraft builders/owners the lowest overall prices in the industry. Many items in the catalog now show discounts for various quantity purchases. Special quotations on other quantity purchases gladly furnished on request. Our online catalog pricing is updated daily and should reflect current pricing. Should there be any kind of price discrepancy we will notify you immediately. We will continue to do our best to minimize increases and offer all our products at the best possible prices. All prices are subject to change without notice.

PRICING UPDATES

Although we update pricing for the online catalog daily, occasionally there may be a price discrepancy between the price online and the actual current price. If there is a price discrepancy, that we identify at the time we process the order, we will notify you by email so that you are aware of any changes. There may be a variety of reasons for this.

 

 

RETURN POLICY

Before returning any product, contact Aviation Parts Executive Inc., and ask for a RMA (Return Merchandise Authorization) number and return shipping instructions are required to process a return. Submitting an RMA request does not automatically constitute authorization. This can be done by calling 954-493-5088

It is the customer’s responsibility to verify application eligibility prior to starting the install. Aviation Parts Executive Inc. is not responsible for parts installed incorrectly due to suggested applicability. It is the duty of the purchaser / installer to verify eligibility prior to install.

  • Merchandise that cannot be returned:
    • Any part that holds a PMA, TSO or STC that has been used, tested or installed.
    • Any part that has a shelf life – Batteries, Oil, Paint, Life Vest/Raft, Hazardous Material etc.
    • Books, Videos, Software, Tools, Cut Material etc.
    • Parts specified as ‘Final Sale’.
    • Special order parts.
  • Eligible merchandise as outlined below may be returned for credit or refund within 30 days from date of shipment only if all of the following conditions are met. As well as a 20% restocking fee will apply. Return shipping costs are the responsibility of the customer unless it was a result of our error. If shipping was prepaid on the original order, prepaid freight will be deducted:
    • Parts must be returned in new, resalable and uninstalled condition.
    • Packed in original manufacturer’s box with no marking or labels on box.
    • Complete with instructions and all components provided by the manufacturer.
    • If part shipped with an 8130, documentation must be included.
  • Credits for returned merchandise outside of 30 days are based upon an evaluation if the RMA is approved and is subject to:
    • A minimum 15% restocking fee.
    • Any manufacturer’s additional test or recertification fees.
    • House account credit only.
  • Merchandise outside of 30 days that are experiencing technical issues or assumed defective:
    • Apply to manufacturer’s warranty policy.
    • Must be sent to manufacturer for evaluation for repair or replacement as per the manufacturer’s warranty policy.
    • If you need information about the manufacturer’s warranty policy or contact information, please contact our customer service team.
  • Damaged or shorted merchandise:
    • Open and examine all packages promptly. Notify the Aviation Parts Executive Inc., of any discrepancies in the order. If the merchandise is received in damaged condition or the carrier fails to deliver the entire shipment as shown on the Bill of Lading covering motor freight delivery, make note of the damage or shortage on the Bill of Lading and ask the driver to sign it. Then call the terminal office of the carrier and institute a claim for the loss or damage.
    • If a package delivered by UPS arrives damaged, report this to the driver immediately. UPS will issue a report on the damage to Aviation Parts Executive Inc., at which time a replacement shipment can be made.

Please ship your return with the RMA number clearly on the shipping box, not the product box, prepaid and insured to: 

Aviation Parts Executive Inc., Returns
1170 NW 51st Street
Fort Lauderdale, FL 33309

Credit card refunds, once approved, will be issued to the same credit card used on the original order. Please allow 10 business days after credit has been approved for your return and refund to be processed. Do not return any products C.O.D. as it cannot be accepted by our warehouse.

CORE RETURN POLICY

Every manufacturer has different policies regarding what is acceptable for core returns. Unless prior authorization is obtained from an Aviation Parts Executive Inc., Customer Service representative, all cores must be “Like” part numbers and must be in repairable condition. We are no longer able to accept unrepairable cores.

All core returns must be returned with the core label provided at the time of purchase, or must clearly reference our Core RMA number on paperwork inside the box. The customer will be responsible for all fees assessed by the manufacturer for substandard or unlike cores. All cores must be returned within 25 days of the original purchase date. If you did not receive a Core label referencing the RMA number for the core return, please contact our Customer Service department for assistance.

Any unit being returned for core credit shall be in the same condition as removed from the engine and/or aircraft. Cores must be complete and cannot be disassembled. Units that are rusty, corroded, or cannot be overhauled for any reason, will be classified as scrap, having no value. A percentage of the core value will be deducted for all missing or damaged parts. At no time will the damaged or missing parts charge on any unit exceed the core value of that unit.

PRIVACY POLICY

Last Updated: September 09, 2020

This privacy statement applies to information collected online through our Web site, www.aviationpartsinc.com

This online privacy policy explains

  • What personally identifiable information Aviation Parts Executive Inc., collects.
  • What personally identifiable information third parties collect through the Web site.
  • What organization collects the information.
  • How Aviation Parts Executive Inc., uses the information.
  • With whom Aviation Parts Executive Inc. may share user information.
  • What choices are available to users regarding collection, use and distribution of the information.
  • The security procedures to protect the loss, misuse or alteration of information under Aviation Parts Executive Inc., control.

Information Collection and Use Information Collection

Aviation Parts Executive Inc., is the sole owner of the information that is collected on www.aviationpartsinc.com and through the “My Account” feature that users can utilize to create an account with us through the website. Aviation Parts Executive Inc collects information from and about our users in connection with a number of tools and activities.

Registration

The use of this website is not limited to registered users. A user may register with the website through the “My Account” feature in order to view order history, order details, subscribe to newsletters, request returns, etc. During registration, a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. Address and contact information will be used to provide service throughout the order and fulfillment process.

Order

We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). Financial information is collected through a payment processor that complies with the PCI Data Security Standard. If you request that your Aviation Parts Executive Inc purchase be shipped to someone other than yourself (such as a gift recipient), we use the information you provide about the other person to fulfill the shipment. The information collected in connection with orders is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

Profile

We store information that we collect through cookies, log files, and pixels to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. This profile is used to tailor a user’s visit to our Web site, and to direct pertinent marketing promotions to them. Items from your profile may be shared in aggregate form only.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user’s activity on our Web site. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

By setting a cookie on our site, users would not have to log in with a password more than once, thereby saving time while on our site. If users reject the use of cookies, certain elements of the Web site may cease to function, such as adding items to the Shopping Cart.

Log Files

Like most standard Web sites, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Pixels

Pixels can “work with” existing cookies on a computer if they are both from the same Web site or advertising company. That means, for example, that if a person visited www.companyX.com, which uses an advertising company’s clear gif, the Web site would match the pixel identifier and the advertising company’s cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the advertising company or web site. In addition, we use pixels in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please click on the “unsubscribe” link at the bottom of the communication to have your email address removed from our commercial marketing communications.

Aggregate Information (non-personally identifiable)

We may share aggregated demographic information with our partners and advertisers. For example, we may decide to share the aggregate number of customers of Aviation Parts Executive Inc., by zip code. This is not linked to any personally identifiable information.

Information Use and Sharing with Trusted Partners

We do not disclose personal information that can reasonably be traced to an individual, household or business, such as email addresses, physical addresses and financial information to third parties, except trusted partners that help us deliver our products and services. Our trusted partners include our payment processor(s), shipping companies and others we engage to deliver goods and services to our customers. Trusted partners are prohibited from using the personal information we provide to them for any purpose except to provide the goods and services that we have contracted with them to provide.

 

 

 

Communications From The Site

Special Offers and Updates

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter if they have opted in to receiving these materials. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out section below.

Customer Service

We communicate with users on a regular basis to provide requested services, and in regards to issues relating to their account to which we reply via email or phone, in accordance with the users’ wishes.

Surveys & Contests

From time-to-time our site may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. The requested information may include contact information (such as name and shipping address), and demographic information (such as zip code). Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Choice/Opt-out

Our users are given the opportunity to opt-out of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an opt-out mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off our lists. Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by clicking on the “unsubscribe” link at the bottom of the communication.

Links to Third Party Web Sites

Our Web site contains links to other sites. Please be aware that we, Aviation Parts Executive Inc, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site they visit. This privacy statement applies solely to information collected by our Web site.

 

 

Third Parties You Affirmatively Choose to Communicate With

We may partner with other third parties that offer to provide specific goods and services to our customers and users of our Web site. When the user signs up for these particular services through us, we share names and other contact information necessary for the third party to communicate with you about the goods and services you have asked to receive.

Chat Rooms, Message Boards, and Public Forums

Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through e-mail, or in chat areas – that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.

Business Transitions

In the event Aviation Parts Executive Inc., goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

Children’s Privacy

The Services are intended for general audiences and not for children under the age of 13. If we become aware that we have collected ‘personal information’ (as defined by the United States Children’s Online Privacy Protection Act) from children under the age of 13 without legally-valid parental consent, we will take reasonable steps to delete it as soon as possible.

Data Security

Aviation Parts Executive Inc., as developer and manager of our Web site and customer portal, has taken reasonable steps to safeguard the integrity of its data and prevent unauthorized access to information that is maintained in our computer systems. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, ensure the integrity of information that is transmitted between our customers and Aviation Parts Executive Inc., and to provide reasonable protection of private information that is in our possession. Unfortunately, however, there is no way to guarantee that a third-party will not attempt to breach our systems. Recognizing this risk, we take reasonable steps to prevent unauthorized access to, alteration of and/or exfiltration of information from our systems.

WARNING — If security monitoring reveals possible evidence of criminal activity, information pertaining to such activity may be provided to law enforcement officials. Unauthorized attempts to upload information and/or change information on the Aviation Parts Executive Inc., website are strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001 and 1030.

 

Disclosure when required by law

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on us.

The information contained in this policy statement should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the Aviation Parts Executive Inc., Web site and/or customer portal.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement and we will indicate the date of our last update to this Privacy Policy at the time of this page.


We do not sell your personal information about you to third parties for any purpose

Right to Know

You have the right to request we disclose personal information that we have about you. Specifically, you have the right to request:

  • Specific pieces of information that we have about you;
  • Categories of personal information we have collected about you;
  • Categories of sources from which the personal information is collected;
  • Categories of personal information disclosed about you for a business purpose;
  • Categories of third parties to whom the personal information was disclosed for a business purpose; and
  • The business or commercial purpose for collecting or selling personal information.

Right to Request We Delete Personal Information

You have the right to request that we delete personal information about you that we have collected from you. Please be advised that we are not required to comply with your request to delete this information if the information is necessary in order for us to:

  • Complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business with you, or otherwise to perform a contract between you and us.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; to prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
  • To enable solely internal uses reasonably aligned with your expectations based on your relationship with us.
  • To comply with a legal obligation.
  • Otherwise for internal purposes so long it is lawful and compatible in the context in which you provided the information.

Method for Submitting Requests

You may submit a request by calling 954-493-5088.

INTERNATIONAL ORDERS

Aviation Parts Executive Inc., is recognized as the leading source of materials for aircraft builders, owners and pilots around the world. For more than 10 years, we have developed a family of customers in every part of the globe. Our International order department is more than happy to assist you in placing and processing your order for international shipment. Please note the following guidelines for placing an international order. You may place your order with any of our international representatives or directly through our website or international sales department. Correspondence should be sent in English or Spanish to expedite service.

Requests for quotation are processed within 72 hours, unless additional research is required on a product. All prices quoted and invoiced by Aviation Parts Executive Inc., are FOB Fort Lauderdale, FL. A quotation is processed as a pro forma invoice for all overseas customers. A pro forma invoice is not considered an order until funds are received to process the order. Actual freight charges may differ from a freight quote or estimate provided by a freight carrier.

First time orders are preferably received by e-mail, or website to insure correct notation of name and billing and shipping information. Please note the information on 8130-3 forms in the following paragraphs. If 8130-3 forms are required, we must be notified at the time the order is placed so that we may special order the documentation.

To economize on the shipping costs, International orders are generally shipped complete unless otherwise advised by the customer. We utilize DHL, UPS and Fed-Ex for most international shipments. Our international department also utilizes the services of many other air and sea carriers. Should the services of a freight forwarder be necessary we can work with one who is familiar with our service or with one of your choice to meet your shipment requirements.

All freight, duty and customs charges are the responsibility of the customer.

Preferred methods of payment are credit cards (American Express, Visa, MasterCard, Discover) and by bank transfer. There is an additional $20 service charge for bank transfers. When making a bank transfer please email a copy of your transfer along with your order request to ensure accurate allocation of funds. Please note that if payment is made by bank transfer there is an approximate 7 days delay before funds are confirmed and allocated.

Always remember to furnish your complete communications information on your correspondence so that we may respond to your requests promptly. We welcome your orders and look forward to being part of your team during your entire project.

HAZMAT SHIPMENTS: A fee is charged on all international shipments containing hazardous materials. This fee covers special packaging, documentation, and certification requirements that apply to hazmat orders shipping to customers outside the United States.

QUALITY CONTROL

Aviation Parts Executive Inc., is a U.S. based aircraft parts distribution company which provides a full line of certificated and experimental aircraft parts, avionics, and pilot supplies to retail and wholesale customers worldwide. Aviation Parts Executive Inc., was established in 1998 and maintains distribution facilities in Fort Lauderdale, FL, Belo Horizonte, Brazil, Madrid, Spain, and Asunción, Paraguay. Aviation Parts Executive Inc., is solely a distributor of aircraft parts and does not manufacture, engineer, or repair aviation products, and as such, we do not require national authority approval. Aviation Parts Executive Inc., is an authorized distributor for most major aircraft parts manufacturers, and a full product line can be found in our 1000+ page parts catalog and on our website.

All warehouses are furnished with the modern metal racking and shelving, with dedicated areas for efficient receiving, inspection, and labeling of incoming products to maintain total traceability from dock to stock to shipping.

Certified parts are only sourced through approved manufacturers or distributors and flow requirements include the following counterfeit/unapproved parts clause 8.1.4: To prevent the use of counterfeit parts, Aviation Parts Executive Inc., utilizes the following processes.

  • An approved supplier list is maintained to ensure product can meet requirements of our customer and Aviation Parts Executive Inc., terms of purchase.
  • A statement for each supplier to not knowingly supply counterfeit parts is included in our terms of purchase provided with the purchase orders.
  • General requirements for items purchased include certifications of conformity from manufacturer.
  • When available or applicable, full test reports including material certifications are required on purchased products.
  • During inspection/verification, trained employees review characteristics as well as all documentation relating to the product for accuracy and authenticity.
  • A documented process for the updating of prints and specifications prevents the use of obsolete specifications and or prints.
  • A documented process is used for the control of nonconforming product including segregation to avoid unintended use.
  • Strict lot control is utilized for all incoming material, storage and outgoing shipments.

Any counterfeit/unapproved discovered will be segregated for return and subject to reporting to the appropriate entities (GIDEP, etc.).

 

 

OTHER CONDITIONS OF SALE

Ship and Backorder

Our default shipping option will allow us to ship all in stock products to you immediately from the nearest geographic warehouse with inventory and backorder any items which are not in stock. The items that did not ship will be sent from the next closest warehouse with inventory. If we do not have any inventory of the product, we will ship the parts as soon as any warehouse receives stock from our suppliers.

Hold and Ship Complete

This shipping option instructs us to hold your entire order until all items are in stock. You authorize us to charge your credit card for the entire amount of the order to secure those parts for you in advance, even if the order cannot ship the same day due to backordered items. This will allow for all items on your order to ship at one time, but it can also cause indefinite delays in shipment if any items are not in stock and delivery from our suppliers is delayed. We do not recommend this option except for certain export orders or orders where the products not in stock are oversize or hazardous, which would require additional shipping charges if backordered and shipped later. If the only products missing are small and can be shipped by mail, we will backorder them and ship all in stock items immediately. Please request this in the Special Instructions box in the Shopping Cart if you prefer this option.

Certificate of Conformance and Form 8130 (Export)

Aviation Parts Executive Inc., provides you with its own Certificate of Conformance for our products at no charge. This is noted on every invoice. Factory certification and test reports are available on some items and 8130-3 Forms are available on FAA approved products. A cost of $50 per product on 8130 forms is charged to secure these forms. Please inquire at time of order if test reports/8130 Forms are available for the items you are ordering. If available, the forms must be requested at time of order and in some cases the product must be special-ordered from the factory with the forms. These forms cannot be furnished after you receive the product. Anticipate shipping delays if 8130 Forms are requested. If you require these forms, you can request that the salesperson add them to your order. If you are ordering online, you can check off which form you require for each item in your cart. Due to delays and costs involved in furnishing these forms, we strongly suggest that you check to see if the Aviation Parts Executive Inc., Certificate of Conformance will be acceptable in lieu of Form 8130.

Cutting Charges

Certain orders for cut materials (i.e. wood, metal, etc.) may incur an additional cutting charge. Nearly all our cut material orders are shipped with no additional charges, however, should your order warrant a cutting charge, you will be contacted with an explanation and request for approval. If approved, we will proceed with the order and if it is not approved we will provide alternative solutions.

 

ADDING ON TO AN ORDER

In order to ensure efficient, accurate processing of orders in the warehouse, we have several restrictions for adding on to placed orders. The restrictions include:

  • Orders that have “Packed” or “Invoiced” status
  • Orders qualifying for free shipping
  • Orders placed by PayPal
  • Orders containing special order items

We have also implemented a 11:00 am local time cutoff for add-ons at the respective origin warehouse on the day the order is shipping. If the order has an “open” status and it is before the 1:00 pm cutoff, you can add on to it using the website or by calling our Customer Service department. If we cannot add products to the open order due to the restrictions listed above, we will be glad to take a new order for the additional products.

WHEN YOU RECEIVE YOUR ORDER

Upon receipt, the package should be opened promptly and material checked against the packing slip enclosed. Items out-of-stock at time of shipment will be marked as back-ordered to follow.’ These items will not be charged on the invoice enclosed with the package and will be forwarded as soon as delivery is received from our suppliers. The backordered items will not be charged until shipped. About 90% of the items featured in our catalog are carried in stock. Special items of hardware, bearings, unusual fittings and slow moving items are special ordered as required. However, even with the large inventory we carry, it is not uncommon to come up short on some items. If an item is missing and not marked backordered, please advise us immediately.

BACKORDERS

Backorder are shipped from the warehouse that receives stock first. Although we make every effort to ship all orders complete, it is often necessary to backorder one or more items if we are out of stock. When the partial order is shipped and invoiced, you are not charged for the backordered item(s) until these items are shipped. You are billed only for what is shipped. A backorder is created and shipped as soon as the items arrive. The backorder is then invoiced and any overpayment from the first invoice is applied to it. If you do not wish to have any items backordered, or wish to cancel an existing backorder, just let us know. We will do so immediately if the backorder has not been shipped. We are working continuously to keep all items in stock to preclude backorders. If a backorder is necessary, we do appreciate your patience.

OPEN ACCOUNT

Aviation Parts Executive Inc., has long served many companies, schools and government agencies on an open account basis. Established companies can apply for an open account by submitting a credit application including all company data and at least three business references and bank information. Credit application forms available on request. Open account terms are net 15 days after invoice date.

DEALER / OEM / WHOLESALE DISCOUNTS

We have offered discounts to our regular dealers and FBO’s for many years for resale purposes, and we welcome the addition of new dealers to best serve aviation consumers worldwide. Due to the very competitive and low margin nature of most of the prices shown in this catalog, all discounts are based on volume purchasing. Discounts for many items are shown below the product in the catalog. Discounts for items with discounts not shown in the catalog or for larger quantities than those listed can be quoted by mail, phone upon request. You can be assured, as an aviation dealer,  that you will receive the best possible net prices from Aviation Parts Executive Inc., on all product lines that we carry. If you ever find a lower current advertised price on any product, just let us know and we’ll beat it. Call for an Aviation Parts Executive Inc., dealer application if interested in becoming a dealer of Aviation Parts Executive Inc.

SPECIAL ORDER ITEMS

Over the years, one of the services that our company offers that seems to be most appreciated by our customers is our willingness to research and provide quotations for special items. Other supply firms tend to discourage special requests due to the time and effort it takes to find these items, and request that customers order catalog items only. We have always taken a different approach and welcome requests for non-catalog items. Call or write and provide as much information as possible including make, model, serial number of aircraft and exact part number or product you need, plus your credit card number. Within 24 hours if possible, we will advise you of the price and delivery time on the item, at which time you can place your order if acceptable. Once an order is placed for a special order item, it cannot be cancelled or returned and must be paid in advance. If we cannot drop ship your special order, then freight charges from the factory to our warehouse will be added to your invoice. Our goal is to provide you with everything you need – if you do not find it in this catalog, let us know and we’ll find it for you!

 

NON-STOCKING ITEMS

Non-stocking products from Aviation Parts Executive Inc are products that we do not carry in our warehouses and must be specially ordered. It is the customer’s responsibility to determine that the product is correct for their own application. By purchasing non-stocking products, the customer is agreeing to pay any cancellation or restocking fee assessed by the manufacturer or supplier should the customer wish to cancel or return the item. Additional inbound freight may also apply to get non-stocking products from the manufacturer to our warehouse if a direct dropship is not an option. Some items may be non-cancellable / non-returnable once ordered. We suggest contacting a sales agent for lead time details prior to placing the order to ensure we can meet your delivery schedule. By submitting the order for a non-stocking product, you are agreeing to these terms and conditions. Please call our sales staff for any additional questions or concerns.

 

WAIVER OF LIABILITY AND INDEMNIFICATION AGREEMENT

In as much as Aviation Parts Executive Inc., has no opportunity to supervise the manufacture, installation or maintenance of the parts supplied by it, nor any opportunity to participate in the design or manufacture of the various certificated and homebuilt aircraft in which its parts are utilized, the purchaser by placing an order and accepting said merchandise from Aviation Parts Executive Inc., agrees that all materials purchased will be used solely at purchaser’s risk and that purchaser will indemnify and hold Aviation Parts Executive Inc., its owners and employees, free and harmless from all loss, liability or damage resulting from claims brought by any reason of any alleged failure or defect of any part or parts supplied by Aviation Parts Executive Inc.

WILLCALL

If you choose to pick your order up in one of our stores, you must present your method of payment at time of pickup. If you paid by credit card, please bring your credit card with you to the store.

 

 

Freight

  1. Freight costs for the goods covered by these terms and conditions may be subject to an additional charge if any of the following conditions apply:
  • Some parts of the goods require a pallet for shipping.
  • The goods exceed the specified weight and dimensions for shipping.
  • The goods require box and export documentation for Hazmat material.
  1. The additional charge for freight costs will be determined based on the actual costs incurred for shipping the goods, including but not limited to the cost of any necessary pallets, boxes, and documentation.
  2. The additional charge for freight costs will be paid by the buyer.
  3. The buyer agrees to pay all applicable taxes, duties, and fees associated with the shipping and handling of the goods.

 

Reference Parts Finder

  1. The parts finder tool provided by the seller is for reference only and is not a guarantee of the suitability or compatibility of any parts for the buyer’s aircraft.
  2. It is the responsibility of the buyer to ensure that any parts purchased from the seller are suitable and compatible with the buyer’s aircraft.
  3. The seller shall not be liable for any damages or losses resulting from the buyer’s use of incorrect or incompatible parts.
  4. The buyer agrees to indemnify and hold the seller harmless from any claims, damages, or expenses arising from the buyer’s use of incorrect or incompatible parts.
  5. The seller makes no representations or warranties, express or implied, regarding the suitability or compatibility of any parts for the buyer’s aircraft.
  6. The buyer acknowledges that it is the buyer’s sole responsibility to properly install and maintain any parts purchased from the seller.
  7. The seller shall not be liable for any damages or losses resulting from the improper installation or maintenance of any parts purchased from the seller.

 







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